Introduction
White Hat Bots (WHB), developed by 4Team Corporation, values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
Information We Collect
- Account Information: Name, email address, and login credentials.
- Brokerage Integration Data: API keys and account identifiers (never your broker password).
- Usage Data: Platform interactions, logs, and device/browser type.
- Payment Information: We do not store any payment details except payment type (e.g., credit card, PayPal). All payment processing is handled securely by trusted third-party providers.
How We Use Your Information
- To provide access to WHB features and services.
- To securely connect to your broker for trade execution only. WHB does not access or manage your broker account; you manage your broker account directly with your broker.
- To improve the platform through analytics and feedback.
- To send important updates, security alerts, and service notifications.
Data Sharing
- We do not sell your personal data.
- Data may be shared with trusted third-party providers strictly to deliver WHB services (e.g., cloud hosting, payment processors).
- We may disclose data when required by law or to protect rights, safety, or security.
Data Security
- We use encryption and industry best practices to protect sensitive information.
- Your funds always remain in your brokerage account; WHB never holds or moves your money.
- Broker API keys are encrypted and stored securely.
Data Retention
- We retain your data only as long as necessary to provide services or comply with legal obligations.
- You may request account deletion at any time.
Your Rights
- Access, update, or delete your personal information.
- Opt-out of non-essential communications.
- Request details about stored data.
Facebook User Data Deletion
If you’ve used our app via Facebook and want your data deleted, email [email protected] with the subject “Facebook Data Deletion Request.”
Please include your name, the email linked to your account, and—if available—your Facebook User ID so we can locate the data.
We will verify your identity, delete the associated data from our systems, and confirm completion—typically within 30 days, subject to applicable law.
Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
For questions or requests regarding this Privacy Policy, contact us at: [email protected]
