White Hat Bot loader

Frequently Asked Questions

What is White Hat Bots (WHB)?

White Hat Bots (WHB) is an automated trading and investment platform created by 4Team Corporation, a software company with over 26 years of experience building trusted solutions. WHB is not a broker or Investment adviser. WHB is technology that connects to your existing brokerage account. We do not hold customer funds, execute orders for others, or offer investment advice. WHB has been in development and testing for more than 2 years, and every bot has been tested with our own money for over a year. It allows both active traders and other investors to build, backtest, and run strategies with ease.

Do I need coding skills to use WHB?

No. WHB offers a no-code wizard so anyone can create strategies without programming. Advanced users can also add custom logic if they prefer. With WHB, users can create bots based on their strategies, trading ideas, or even single* scheduled orders.

How do I keep control of my money?

WHB is non-custodial. This means your funds always remain in your brokerage account. WHB only executes trades on your behalf through secure broker integrations.

Which brokers are supported?

WHB integrates with your broker. More broker and exchange integrations are planned to expand coverage. You can ask for your broker integration by providing feedback here.

What devices can I use WHB on?

You can use WHB on mobile devices and PCs via the web app using any browser. Native mobile apps are coming soon.

Is WHB free?

WHB is free during its beta period. Transparent, affordable subscription plans will be available once beta ends.

How does backtesting work?

You can test your bots strategies against historical data to evaluate performance before going live, helping you refine and improve results.

Do I need to deposit funds into WHB?

No. You never deposit funds into WHB. Your funds stay in your broker account, and WHB connects securely to execute trades.

What is the minimum capital requirement?

There is no strict minimum. The requirement depends on your broker’s rules and the strategies you choose to run. The good news is that Most popular brokers has no minimum deposit requirement, so you can easily start trading with as little money as you wish.

Do I need a server or VPS to run WHB?

No. WHB runs in the cloud, so you do not need to host it yourself.

Can I trade short, on margin, or with leverage?

Yes, provided your connected broker supports these features. Most popular brokers supports all order types as well margin.

Are there time constraints on bots?

No. Bots can run continuously, 24/7, according to your strategy and broker’s market hours.

Can international users use WHB?

Yes. WHB software is available worldwide where your broker permits API/autonomous trading. It is the user's responsibility to confirm local regulatory/compliance eligibility.

Do I need to log in or keep the app open for bots to run?

No. Once activated, bots run automatically on our secure cloud without needing your app open.

Does WHB support ETFs, futures, and multiple markets?

Yes. Stocks and ETFs are supported now, with crypto, futures, and options coming soon if your broker supported them.

Do you charge per trade or signal?

No. WHB pricing is subscription-based or Free. We do not charge per trade or per signal. In the future we may have Premium Bots subscription based. 

Does WHB integrate with external signal sources?

Integration with external alerts such as TradingView and other sources is planned.

Can I allocate only part of my capital to a bot?

Yes. You can configure bots to allocate only a portion of your available funds.

Can I run multiple bots per broker or paper account?

At this moment, only one bot can run per account. We plan to release support for multiple bots per broker or paper account as soon as possible.

Is there pattern day trader protection?

There is no built-in pattern day trader protection for bots created with the Bot Wizard or custom bots. However, when building bots, you can include trade logic to manage or limit day trades.

Do I need to connect my broker account to backtest my strategy or bot?

No. You do not need to connect your broker to test your strategy. You can test your bots with WHB paper accounts. There are currently no limits on the number of WHB paper accounts you can create. In addition, you can add as many broker-provided paper accounts as your broker allows through their API. For example, most brokers allows up to 4 paper accounts.

Can I use my bot on a paper account to trade on live data?

Yes. You can run your bots on a paper account using live market data without risking real money.

What security and compliance standards does WHB follow?

WHB follows strict security practices, including encrypted connections, secure authentication, and compliance with relevant broker requirements. We never hold your funds.

Can I create my own stock list? What are its features?  

Yes, you can create and edit your own dynamic stock lists at any time. When you modify assets in your stock list, all your bots using that list will automatically adjust to trade the new symbols. The behavior for positions in symbols removed from the list depends on each bot’s logic.

How can I pause or delete a bot or a broker account?

Yes, you can pause and delete bots, as well as delete broker accounts. If you pause a bot, it will stop all trading activity until you resume it. Deleting a bot removes all its data and positions from WHB; those positions will remain visible only within your broker account. If you delete a broker account from WHB, the platform will lose access to it and will no longer be able to execute trades on your behalf.
Deleting your broker account from WHB will not close your actual broker account. To manage your broker account directly, you can access it through your broker’s website.

Can I manually close an open position created by a bot?

Yes, you can manually close positions created by a bot directly through your broker. We are continuously improving this workflow, so please contact our support team first to find the best solution at the time.

Can I earn interest on my available cash balance?

If your broker provides this feature, you may need to enable it directly through them. Please contact your broker for details.

I do not see a symbol I can trade from the available symbols. What should I do?

You can request any symbol that is available for trading through your connected broker. Please contact us with the specific symbols you want to use with your bots, and we will review adding them for your account.

What are the Budget Safety Rules?

Budget Safety Rules ensure your bot cannot access more funds than you allocated plus any earned profits. Additionally, your bot will not trade more than three symbols per day from the same industry sector, protecting your portfolio from overexposure.

What are the Free Account Limitations?

Free accounts have certain limits to ensure fair platform usage:
- Maximum connected broker accounts: 7 live or paper accounts
- Bots per account: 1
- Backtests per day: 21
- Maximum assets/symbols per backtest: 15
- Active bots limit: 7
- Custom symbol lists: 5
- Maximum symbols per list: 100
- Bot runs per day (per bot): 3
If you need higher limits or additional features, please contact us.

I got the message: "Failed to buy XXX because not enough Funds." What should I do?

This message may appear either because of insufficient funds in your broker account or because your bot has reached its allocation limit. To resolve this:
- If your bot has reached its allocation limit, increase the allocation amount in your bot’s settings.
- If your broker account lacks funds, deposit more into your broker account.
Once sufficient funds are available, your bot will be able to open new positions or increase existing ones.

From what date is backtesting available?

Backtesting with integrated technical indicators is available starting from September 2017. For certain indicators, such as long-period EMAs (e.g., EMA500), data is available beginning from 2019.

What integrated technical indicators can I use in Bots or the Rules Wizard?

Currently available indicators include: RSI, MACD, SMA, EMA, Bollinger Bands, Stochastic RSI, and Relative Volume. If you order a custom bot, you can request any additional technical indicator or even build your own.

How often can my bot trade?

Bots can trade up to 3 times per day in predefined time slots:
- After Market Open: at open, 15 minutes after, and 30 minutes after.
- Midday: 15 minutes before, at midday, 15 minutes after, and 30 minutes after.
- Before Market Close: 30 minutes before, 15 minutes before, and 5 minutes before.
For custom-ordered premium bots, trading frequency can be much higher — as often as every 5 minutes or better, depending on your chosen configuration and subscription level.

How long does it take to backtest my bot?

Backtesting time can vary depending on your setup. Depending on complexity, backtests may take only a few seconds per symbol per trading year, or up to 20 minutes (default timeout) for a full portfolio of 150 symbols. The duration depends on factors such as the number of symbols in your portfolio, the indicators you select, the complexity of custom code, and the length of the historical period. Currently, backtesting simulates one trade per symbol per day at the closing price. For extended timeouts or advanced backtesting scenarios, please contact us.

✨ How to Sign Up and Connect my broker to WhiteHatBots (Login Method)

Follow these steps to sign up for Broker account and connect it to WhiteHatBots.

1. Start in WhiteHatBots

Log in to WhiteHatBots.com (or open the WHB app) → go to Broker Accounts → click Add New Broker.

2. Choose your Broker

Click the your Broker icon. You’ll be sent to Broker's login page.

3. Create an Broker Account (if new)

  • Click Sign Up.
  • Enter your email and password.
  • Fill in the quick form (name, birthday, address).
  • Verify your email (click the link Broker sends).
  • Log in to your new account.

4. Already have an account?

Just log in with your Broker email and password.

5. Approve the connection

Broker will ask if you want to allow WhiteHatBots access. Click Allow.

6. Done!

You’ll return to WhiteHatBots and see Broker is connected. 🎉

💰 How to Deposit Money into Broker

For U.S. Customers

Log in to WhiteHatBots.com (or open the WHB app) → go to Broker Accounts → click Add New Broker.

  1. Log in to your Broker account.
  2. Go to the Banking / Funding / Deposit page in your dashboard.
  3. Link a U.S. bank account using Plaid (instant verification).
  4. If your bank isn’t supported, use micro-deposits (small test amounts Broker sends to confirm your account).
  5. Choose Deposit / Transfer Money, enter the amount, and confirm.
  6. Transfers usually clear within 1 business day (sometimes up to 3). If you use a wire transfer, make sure to add the Special Instructions  into the Description field of your transfer.

For International Customers 🌍

  1. Log in to your Broker account.
  2. Go to the Banking / Funding / Deposit section.
  3. Select Wire Transfer as your deposit method.
  4. broker will show you their bank wire details (routing number, account number, etc.).
  5. Go to your own bank and create a wire transfer to broker.
  6. Confirm the wire transfer in your Broker dashboard (if asked).
  7. International wires usually clear within up to 3 business days. Make sure to add the Special Instructions into the Description field of your transfer.

📝 Notes

  • Brokers usually does not charge for incoming wire transfers (domestic or international). Your own bank may still charge fees.
  • For some customers, banks may also ask for Broker's postal address. If this happens, please contact Broker Support (chat or email) to get the correct address.

✔️ Quick Tips

  • ✅ Transfers are fast: usually 1 business day (U.S.) or up to 3 days (international).
  • ✅ Always add Special Instructions to wire transfers.
  • ✅ Double‑check Broker's official funding guide before sending money.

⚠️ Important Disclosure

These steps are a simplified guide. Broker may change its funding process anytime. 👉 Always check Broker's official instructions and help pages before depositing.

📢 Where Will I Get My Notifications?

At this moment, all WhiteHatBots (WHB) and bot trading notifications are sent through your WHB Telegram Bot.
You can access it here: WHB Telegram Bot.
Make sure you’re logged into Telegram and start the bot to receive trade alerts and updates instantly.

Are these copy-trading or social-trading bots?

No. Each bot runs only in your connected brokerage account. White Hat Bots does not enable users to follow, mirror, or copy other users’ trades, and we do not pool funds.

Can I build bots for passive strategies?

es. WHB lets you build long-term or short-term automated strategy templates that you deploy in your own brokerage account. You give the instructions; your broker executes them under your authorization.

What is “Signal-Only” mode?

Bots can be set to alert you without placing orders. Alerts are private to you; we do not distribute your signals to other users or execute trades for others.

Is WHB a broker or investment adviser?

No. WHB is automation software. We don’t hold customer funds, provide investment advice, or execute for other users. All trades are placed by your broker in your own account, based on your bot’s rules.

What makes WHB different from other platforms?

WHB stands out by combining no-code simplicity, advanced automation, unique scheduling tools, and the ability to trade multiple symbols simultaneously with one bot. It also offers a mobile-first approach—all while keeping funds safe with your broker. For a detailed comparison with typical alternatives, see our comparison page.

What are the risks and WHB’s responsibilities?

Trading and investing always involve risks, including the potential loss of capital. Past performance of bots or strategies does not guarantee future results. WHB provides the tools to automate trading and investing, but does not offer financial advice or guarantee profits. Users are responsible for their own trading decisions and risk management.

WHB’s responsibility is to provide a secure, reliable, and transparent platform to build, test, and run your strategies while keeping your funds safe at your broker. However, WHB is not responsible for any type of risks involved when using its platform or bots created with it.

I have ideas and suggestions — where can I submit them?

We highly value your feedback. You can share your ideas directly through our support live chat, or via our official WHB feedback site or channels on WhatsApp and Telegram.